Terms & Conditions

Welcome to SpeakGeniusAI. These Terms & Conditions (“Terms”) govern your access to and use of the SpeakGeniusAI website, applications, APIs, and AI text-to-speech services.

By accessing or using SpeakGeniusAI, you agree to comply with these Terms. If you do not agree, you must discontinue use of the platform.

1. Company Information

Platform Brand Name: SpeakGeniusAI
Legal Entity Name: REZLO LTD
Company Registration Number: 13936203
Business Type: AI SaaS Platform
Registered Office Address: Flat 8, 20B Winchester Street, Basingstoke, England, RG21 7DZ
Support Email: support@speakgeniusai.com
Jurisdiction: England and Wales

2. About SpeakGeniusAI

SpeakGeniusAI is an artificial intelligence-powered text-to-speech platform that converts written text into synthetic voice audio using machine learning technologies.

Services may include:

• AI-generated voice creation
• Voice customization
• Multi-language generation
• API access
• Audio downloads
• Team collaboration tools
• Commercial voice generation capabilities

All generated voices are artificial and synthetic.

3. Eligibility

To use SpeakGeniusAI:

• You must be at least 18 years old or have legal parental consent
• You must provide accurate registration information
• You must comply with all applicable laws and regulations
• You must maintain account security and confidentiality

You are responsible for all activity conducted under your account.

4. Account Registration & Security

Users are responsible for:

• Maintaining secure passwords
• Restricting unauthorized access
• Keeping account information current
• Monitoring account activity

SpeakGeniusAI reserves the right to suspend accounts involved in:

• Fraud
• Abuse
• Unauthorized access
• Policy violations
• Security threats

5. AI-Generated Voice Disclaimer

All audio generated through SpeakGeniusAI:

• Is produced using artificial intelligence
• May vary in pronunciation, tone, pacing, and accuracy
• May not always meet user expectations
• Should be independently reviewed before use

SpeakGeniusAI does not guarantee:

• Human-level accuracy
• Emotional precision
• Accent consistency
• Suitability for legal, medical, or professional reliance

The platform assists content generation and does not replace human judgment.

6. Acceptable Use Policy

Users agree not to use SpeakGeniusAI for:

• Impersonation without authorization
• Fraudulent or deceptive activity
• Scam calls or robocalls
• Identity theft
• Political misinformation
• Deepfake abuse
• Harassment or threats
• Defamation
• Hate speech
• Illegal or harmful content
• Copyright infringement
• Adult exploitative content
• Malware distribution
• Security exploitation
• Reverse engineering platform systems

Users must comply with:

• Intellectual property laws
• Advertising regulations
• Consumer protection laws
• Synthetic media disclosure laws
• Telecommunications laws

Violation may result in:

• Account suspension
• Permanent termination
• Legal reporting
• Civil enforcement actions

7. User Responsibility for Content

Users are solely responsible for:

• Submitted text
• Generated audio usage
• Distribution and publication
• Obtaining necessary permissions
• Legal compliance

SpeakGeniusAI does not pre-screen or approve user-generated content.

8. Voice Cloning & Identity Restrictions

Where voice cloning features are available:

• Users must possess legal rights and consent
• Unauthorized cloning of real individuals is prohibited
• Users may be required to verify ownership or authorization

SpeakGeniusAI reserves the right to investigate suspected misuse.

9. Subscription Billing & Auto-Renewal

Paid subscriptions:

• Are billed in advance
• Automatically renew unless canceled
• Renew according to the selected billing cycle

By subscribing, users authorize recurring charges based on selected plans.

Users are responsible for:

• Maintaining valid payment methods
• Reviewing renewal dates
• Canceling before renewal if desired

Pricing may change with advance notice.

Applicable taxes, VAT, or regional charges may apply.

10. Credit-Based Usage System

SpeakGeniusAI operates using a character-based credit system.

Credit Rules

• 1 credit equals up to 200 generated characters
• Credits are deducted only upon final generation or download
• Preview playback does not consume credits
• Failed generations do not consume credits

Credit Limitations

• Credits reset based on plan cycle
• Unused credits do not roll over unless stated otherwise
• Expired or forfeited credits are non-refundable
• Abuse of credit systems may result in restrictions

11. Digital Delivery & Fulfillment

SpeakGeniusAI services are delivered digitally.

Upon successful payment:

• Credits are activated electronically
• Platform access is granted digitally
• No physical products are shipped

Audio generation is generally available instantly, subject to system performance and usage limits.

12. Refund Policy

Due to the digital nature of services:

• Fees are generally non-refundable
• Used credits are non-refundable
• Partial billing periods are non-refundable

Refunds may be considered for:

• Duplicate charges
• Billing errors
• Technical failures caused directly by platform malfunction

Refund requests must be submitted within 7 days of the charge date.

Chargeback abuse or fraudulent refund activity may result in account suspension.

13. Commercial Usage Rights

Commercial usage rights apply only to plans that explicitly include commercial licensing.

Users may not:

• Claim ownership of SpeakGeniusAI technology
• Resell platform access
• Resell voices as standalone competing AI voice services

Generated outputs are non-exclusive unless otherwise agreed in writing.

14. Intellectual Property

SpeakGeniusAI retains ownership of:

• Platform technology
• AI systems
• Models
• Branding
• Infrastructure
• Software

Users retain ownership of:

• Original text submissions

Generated output rights depend on the selected subscription plan and applicable licensing terms.

15. Copyright Complaints & Takedown Requests

SpeakGeniusAI respects intellectual property rights.

Copyright complaints should include:

• Identification of copyrighted work
• Description of alleged infringement
• Contact information
• Good-faith statement
• Ownership declaration

Complaints may be submitted to:
support@speakgeniusai.com

Repeat infringement may result in account termination.

16. API Usage & Fair Usage

API access may be subject to:

• Rate limits
• Usage monitoring
• Fair usage restrictions
• Technical limitations

Abusive or excessive automated usage may result in throttling or suspension.

17. Service Availability

SpeakGeniusAI aims to maintain reliable service but does not guarantee uninterrupted availability.

Temporary interruptions may occur due to:

• Maintenance
• Infrastructure updates
• Security incidents
• Third-party failures
• Technical limitations

18. Limitation of Liability

To the maximum extent permitted by law:

• SpeakGeniusAI is provided “as is”
• We are not liable for indirect or consequential damages
• We are not responsible for misuse of generated content
• Users assume responsibility for generated audio usage

Maximum liability shall not exceed amounts paid during the previous 3 months.

19. Indemnification

Users agree to indemnify SpeakGeniusAI against claims arising from:

• User-generated content
• Policy violations
• Illegal usage
• Intellectual property disputes
• Misuse of generated audio

20. Termination

SpeakGeniusAI may suspend or terminate accounts for:

• Terms violations
• Fraudulent behavior
• Abuse
• Legal requirements
• Security risks

Users may cancel subscriptions at any time through their dashboard.

21. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes shall be resolved exclusively in the courts of England and Wales.

22. Policy Updates

SpeakGeniusAI may update these Terms periodically. Continued use after updates constitutes acceptance of revised Terms.

23. Contact Information

SpeakGeniusAI operated by REZLO LTD
Company Number: 13936203
Registered Office: Flat 8, 20B Winchester Street, Basingstoke, England, RG21 7DZ
Support Email: support@speakgeniusai.com

Clear Terms. Responsible AI Voice Technology. Transparent Platform Governance.