Privacy & Cookies Policy

SpeakGeniusAI (“SpeakGeniusAI,” “we,” “our,” or “us”) respects your privacy and is committed to protecting personal data in accordance with applicable privacy and data protection laws.

This Privacy & Cookies Policy explains how we collect, use, store, process, and safeguard information when you access or use the SpeakGeniusAI website, platform, APIs, and AI text-to-speech services.

By using SpeakGeniusAI, you agree to the practices described in this Policy.

1. Company Information

Platform Brand Name: SpeakGeniusAI
Legal Entity Name: REZLO LTD
Company Registration Number: 13936203
Business Type: AI Software-as-a-Service (SaaS) Platform
Support Email: support@speakgeniusai.com
Registered Office Address: Flat 8, 20B Winchester Street, Basingstoke, England, RG21 7DZ
Jurisdiction: England and Wales

2. About SpeakGeniusAI

SpeakGeniusAI is a cloud-based artificial intelligence platform that converts user-provided text into synthetic voice audio using AI-generated speech technologies.

The platform may include:

• AI text-to-speech generation
• Voice customization tools
• Multi-language voice generation
• API integrations
• Audio downloads
• Commercial voice generation features
• Team and enterprise functionality

All voices generated through the platform are synthetic and AI-generated.

3. Information We Collect

Information You Provide

We may collect:

• Name
• Email address
• Login credentials
• Billing details
• Subscription information
• Customer support communications
• Text submitted for speech generation
• Audio preferences and generation settings

Information Collected Automatically

We may automatically collect:

• Device type
• Browser type
• Operating system
• IP address
• General geographic region
• Usage activity
• Credit consumption data
• Session and analytics information
• Error and performance logs

Payment Information

Payments are processed securely through third-party payment providers. SpeakGeniusAI does not store complete payment card details on its servers.

4. Legal Basis for Processing

Depending on your location, we process personal data under one or more of the following legal bases:

• Performance of a contract
• Legitimate business interests
• Legal obligations
• User consent
• Fraud prevention and security protection

5. How We Use Information

We use collected information to:

• Provide AI voice generation services
• Process subscriptions and payments
• Manage accounts and credit usage
• Deliver customer support
• Improve system performance and reliability
• Prevent fraud, abuse, and unauthorized access
• Comply with legal obligations
• Send operational and service-related notifications

Submitted text is processed solely for generating requested audio outputs and platform functionality.

6. AI-Generated Voice Disclosure

All audio outputs generated by SpeakGeniusAI:

• Are artificially generated
• May vary in pronunciation, pacing, emotion, and tone
• May not always reflect natural human speech patterns
• Should be reviewed before publication or commercial use

SpeakGeniusAI does not guarantee suitability for every professional, legal, medical, financial, accessibility, or commercial use case.

7. Responsible AI Usage & Prohibited Activities

Users may not use SpeakGeniusAI to:

• Impersonate individuals without authorization
• Create deceptive or misleading content
• Conduct fraud, scams, phishing, or identity abuse
• Generate unlawful robocalls or spam audio
• Produce defamatory, abusive, or harmful content
• Mislead audiences regarding synthetic content
• Violate intellectual property rights
• Generate hateful, extremist, violent, or illegal content
• Circumvent platform security or usage limitations

Violation of these rules may result in suspension, termination, reporting to authorities, or legal action.

8. Cookies & Tracking Technologies

SpeakGeniusAI uses cookies and related technologies to improve functionality, security, analytics, and user experience.

Types of Cookies Used

Essential Cookies

Required for:

• Authentication
• Login sessions
• Security
• Platform functionality

Functional Cookies

Used to:

• Remember preferences
• Store settings
• Improve usability

Analytics Cookies

Used to:

• Understand platform usage
• Measure performance
• Improve features and reliability

Third-Party Services

We may use third-party providers for:

• Analytics
• Hosting
• Payment processing
• Error monitoring
• Security protection

These providers may place cookies or tracking technologies subject to their own privacy policies.

9. Cookie Management

Users may control or disable cookies through browser settings. Disabling cookies may impact platform functionality or account access.

Where legally required, cookie consent tools may be displayed before non-essential cookies are activated.

10. Data Sharing

We do not sell personal information.

We may share data with:

• Payment processors
• Cloud hosting providers
• Analytics providers
• Customer support systems
• Fraud prevention vendors
• Legal authorities when required by law

All service providers are required to maintain appropriate security and confidentiality measures.

11. International Data Transfers

SpeakGeniusAI operates globally. Data may be transferred and processed in countries outside your jurisdiction.

Where required, appropriate safeguards such as contractual protections or legally recognized transfer mechanisms are implemented.

12. Data Retention

We retain information only as long as necessary for:

• Service delivery
• Legal compliance
• Fraud prevention
• Billing and accounting
• Security monitoring

Retention periods may vary depending on legal and operational requirements.

13. Your Rights

Depending on applicable laws, users may have rights to:

• Access personal data
• Correct inaccurate information
• Request deletion
• Restrict processing
• Object to processing
• Withdraw consent
• Request data portability

Requests may be submitted to:
support@speakgeniusai.com

14. Security Measures

SpeakGeniusAI applies industry-standard security measures including:

• Encryption in transit
• Access controls
• Infrastructure monitoring
• Secure authentication systems
• Restricted administrative access

No system can guarantee absolute security.

15. Children’s Privacy

SpeakGeniusAI is not intended for individuals under 13 years of age or the minimum legal age required in their jurisdiction.

We do not knowingly collect personal information from minors.

16. Third-Party Links

The platform may contain links to third-party websites or services. SpeakGeniusAI is not responsible for third-party content, practices, or privacy policies.

17. Policy Updates

This Policy may be updated periodically. Updated versions will be posted with a revised “Last Updated” date.

18. Contact Information

SpeakGeniusAI operated by REZLO LTD
Company Number: 13936203
Registered Office: Flat 8, 20B Winchester Street, Basingstoke, England, RG21 7DZ
Support Email: support@speakgeniusai.com

Transparent Privacy. Responsible AI Voice Technology. Global Compliance.